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WABA Integration Dashboard

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Overview

Traditional CPaaS providers (like Twilio or MessageBird) charge a markup on every WhatsApp message you send. OTP Edge flips this model: You pay us a flat-rate monthly SaaS subscription, and you pay Meta directly for your message usage. There are zero markups per message from our side. To facilitate this, OTP Edge supports a “Bring Your Own WABA” (WhatsApp Business Account) architecture.

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How to Connect

Connecting your Meta account is instant. Navigate to the Integrations tab in your OTP Edge dashboard and provide the following three credentials:
  1. Phone Number ID: The unique ID of the phone number registered in your WhatsApp Manager.
  2. WhatsApp Business Account ID: The ID of your overarching WABA.
  3. Permanent Access Token: A system user token generated in the Meta Developer Portal with whatsapp_business_messaging and whatsapp_business_management permissions.

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Security

Your Access Token is highly sensitive. When you save your Meta credentials in OTP Edge, the token is encrypted using AES-256-GCM before being stored in our database. It is only decrypted in memory at the exact moment a message needs to be dispatched to Meta’s API.